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ScamGuard is a free consumer protection website with user-generated content where anyone can publicly report scams, ripoffs, fraudulent, suspicious or deceitful activities of businesses and individuals. The process of submitting a complaint or scam report to ScamGuard.com is relatively simple and users can remain anonymous.

ScamGuard does not investigate complaints reported to the site.

What is ScamGuard.com?

ScamGuard.com is a website you can use to learn about businesses that are scamming people online. Anyone can make a report, and anyone can view reports made about any individual or company. When you submit a report to ScamGuard, the post can reference any company, product, service or individual. Some of the most popular scams on ScamGuard.com are:

  • Animal Scams
  • Collection Scams
  • Education Scams
  • Grant Scams
  • IRS Scams
  • Loan Modification Scams
  • Mortgage Scam
  • Ponzi Scheme Scams
  • Retail Stores Scams
  • Timeshare Scams

  • Automotive Scams
  • Construction Scams
  • Employment Scams
  • Internet Dating
  • Loan Scams
  • Multi-Level Marketing (MLM) Scams
  • Online Scams Scams
  • Rental Scams
  • Tech Support Scams
  • Travel Scams

  • Check Scams
  • Credit Cards Scams
  • Gambling Scams
  • Investments Scams
  • Lotteries Scams
  • Online Auctions Scams
  • Payday Loan Scams
  • Re-Shipping Scams
  • Telemarketing Scams
  • Work From Home Scams

Reputation Rhino’s knowledgeable and passionate team of experts are ready to apply their best online management strategies to improve your online reputation. 

Our reputation management strategies for companies & individuals are highly effective and designed to…

Build brand awareness
Generate Positive Online Media Coverage
Promote Positive Online Reviews
Suppress Negative Online Search Reviews
Establish trust, authority, and expertise with a powerful online presence
Protect Your Online Reputation
Increase Online Customer Awareness
Remove or Bury Fake or Negative Online Complaints
Defend Against Competitor’s Smear Campaigns
Increase and enhance your company’s online visibility

What is Online Defamation / Cyber Libel?

Online defamation or cyber libel refers to a written (online) statement that involves a false statement of fact that injures the reputation of another. 

Truthful statements that damage the reputation of another will not create liability for online defamation.

For example, if your company has been found guilty of unreasonable restraint of trade, a comment on ScamGuard.com that your company is a monopoly crushing small local businesses would probably not be defamation as a matter of law, even though the statement might damage your company’s reputation.

Examples of damages as a result of online defamation include reputational harm, a decline in a public company’s stock price, loss of employee morale, reduced consumer confidence, emotional distress for the victims and their families, and of course, financial losses.

ScamGuard has a Defamation Clause in their FAQs that states: “Under no circumstances does ScamGuard allow anyone to post defamatory or false information. ScamGuard may share full user information as part of a defamation complaint if required by the court or a subpoena.”

Why is it Difficult to Remove Content from ScamGuard.com?

On ScamGuard.com, companies and individuals can respond to scams reported by ScamGuard users. However, in an unfortunate paradox for businesses, the more content, and user engagement on a particular page, the more visible the page will be in online search results.

Members are not able to remove complaints on ScamGuard. Even if the company is able to resolve the complaint to the satisfaction of the customer, the review will remain on the Website and be available to anyone searching for you or your company on Google and other search engines. The complaint will be marked “Resolved” but the damage to your business reputation may linger for a very long time.

In order to remove a false or defamatory complaint from ScamGuard.com, and the original poster doesn’t disclose his or her real name, the business owner must file a lawsuit to identify the individual so that he or she can be held accountable.

Section 230 of the Communications Decency Act

The original intention of the Communications Decency Act (CDA) was to protect young Internet users from sexually explicit content. 

However, Section 230 of the Communications Decency Act protects websites from legal liability for the comments of their users.

Section 230 has helped the Internet grow and expand the universe of websites available for users to post useful information online. For example, Facebook, YouTube and other sites would not exist if not for the broad immunity afforded by the CDA.

It also means there are websites that exist for people to post negative reviews, hateful speech, cyberbullying and online harassment — and the websites are protected from liability for the content posted by others.

Fair Use

When someone posts content on ScamGuard.com, they can only use your copyrighted content if it is considered Fair Use. Fair use is a doctrine of U.S. copyright law that permits the use of a copyrighted work without permission from the copyright holder under certain specific circumstances.

Commentary and criticism are all examples of activities that could qualify as fair use, which is why it is very difficult to assert a successful copyright claim against a website like ScamGuard.com or its users for content to which you may have a copyright interest. 

For example, the use of a company logo or a screenshot from a company website may be protected by copyright, but would likely be able to be used by ScamGuard.com under the Fair Use doctrine.

How to Use DMCA to Remove Copyright Content from ScamGuard.com

A DMCA takedown notification can be used to remove posts from ScamGuard.com that violate copyright law. 

Upon receipt of a DMCA-compliant notice of an infringement, the ScamGuard.com must “expeditiously” remove or block access to the allegedly infringing material. 

This can be the full post or a portion of the post that is alleged to have been infringed.

Although ScamGuard.com can submit a counternotice, challenging the basis for the removal, most complaint sites will not.

To submit a DMCA takedown notice, you will need to send a written letter to the DMCA Designated Agent for ScamGuard.com.

Some of the things you need to include are:

  • Identification of the copyrighted work(s) that the copyright holder claims have been infringed;
  • Identification of the material that is violating the copyright interests of the copyright holder, and sufficient information to locate that matter on its website;
  • Contact information for the copyright holder or its agent;
  • A statement in good faith that the use of the allegedly infringed material is not authorized by the copyright owner, its agent or the law; and
  • A statement that the above information is accurate that the complainant is the owner or is authorized to act on behalf of the owner of the copyright
  • A physical or electronic signature of the copyright holder or its agent.

How to Remove a Post on ScamGuard.com


There are several ways to remove a post on ScamGuard.com. If there is no legal basis to assert a copyright claim and the individual or company who is subject to a defamatory post declines to pursue legal action against the individual(s) who posted the original report, there are other options for removal.

Users who posted a complaint on ScamGuard.com are able to submit removal requests via email for any complaints they created. The removal request must be sent from the email address associated with the user’s account.

You can also consider working with an online reputation management company. Reputation Rhino can eliminate the impact of damaging reviews and other negative content.

Contact us today and learn about our guaranteed removal service for ScamGuard.com.

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