Online Reputation Management Solutions for Direct Marketing Organizations

Reputation Rhino’s industry leading experts will help you customize a highly effective strategy to quickly eliminate the impact of fake review websites, damaging news articles, reviews, and other negative content, while boosting and promoting positive online content to create a positive identity online…

Online reputation management is an essential element of the marketing strategy for every successful direct selling and direct marketing company.

Roughly 44.6 million people are considered to be preferred customers and discount buyers–companies can’t just ignore negative search results and hope they go away. It's a no-brainer that taking your online reputation seriously is crucial to your business’ overall growth and profitability. Those who are proactive, will find a way to control the narrative more and have the best representation possible online by trusting the experts with their online reputation management.

Reputation Rhino’s team of experts have direct experience providing online reputation management services for several of the world’s top direct sales companies.

Reputation Rhino offers comprehensive review management services for doctors and healthcare providers through our 4 pillars of reputation success: Monitor, Response, Outreach, Reporting

Monitor

We Monitor all relevant reviews posted for your business on the most relevant business review and complaint sites every day. Nearly 88% of people are concerned about receiving negative reviews. In turn, nearly two-thirds of them reported receiving a critical or negative review about their business. We also focus on monitoring review sites relevant to your business.

Response

Our experienced team of online reputation management professionals provides a response to all relevant reviews. This personalized service allows us to act as an extension of your business to acknowledge and recognize positive reviews and escalate and resolve problems posted online in an effort to convert negative patient reviews to positive reviews. We can even share positive reviews (e.g., 4* or higher on Facebook and/or Twitter).

Outreach

We provide review outreach services to your existing consumers. We target those individuals who have had a positive experience with your business and direct them to leave reviews on the most visible online review sites so they can have maximum impact. Using our proprietary systems and strategies, we contact your best sellers and teams of past and present to request more high-rated reviews on your behalf, allowing your business to quickly catapult towards a stellar online review profile.

Reporting

We provide monthly reporting with detailed metrics so you know who is reviewing your business, when they are reviewing, what they are saying, and where they are posting their reviews so you can identify and respond to trends and allocate advertising and marketing resources accordingly.

We can set alerts daily, weekly, or monthly upon request and change these settings easily.

We believe every business must carefully curate its online image with the same intentionality as how it (should) treat its best customers or clients. This includes ensuring business profiles are accurate and complete, with a correct address, phone number, hours of operation, etc., proactively seeking reviews, responding to reviews promptly, and taking action based on customer feedback.

We are a solution-driven organization helping to increase visibility for businesses in a wide category of industries. We do this by effectively strategizing and implementing the best practices proven to produce optimal results that get customers to know, like, and trust your business.

By building a strategic online reputation management plan, you will be able to create a positive online identity, promote and optimize existing online content, and remove or suppress negative content and search results. The more stellar your online reputation is, the more likely it will be for you to gain respect and rapport with your network of business professionals and consumers. Of course, having an impenetrable reputation may seem impossible, but it’s a lot easier when you have an experienced reputation management company on your side.

Before we start implementing a new reputation management campaign for a new client, we complete a reputation audit in order to understand your current reputation status and the gaps in your business that need repair. We use the results of this audit to create a roadmap of your personalized reputation management strategy, helping inform exactly what we need to focus on to increase your rapport generated online.

By using detailed analyses and goal tracking, we’ll measure the effectiveness of your campaign on a regular basis. You will see more website traffic, more customer interactions come through and more leads generated as your reputation and content improves.

Your brand is built on trust and your Google search results are your brand’s legacy.

Reputation Rhino is a New York based online reputation management company that will help you create a positive identity, fight online defamation and cyber libel, remove or suppress negative search results, defend against online smear campaigns, and promote and optimize online content to boost your online presence.