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Your information will always be safe with us. Clicking this button will open a box to input contact information details. began way back in 2004 and is one of the oldest customer complaint websites in the world. It is free to use, and individuals can post anonymous complaints about individuals and companies for others to see and read.

We can guarantee the removal of content from ComplaintsBoard. Contact us today!

What is ComplaintsBoard? is a popular online platform for posting complaints related to specific businesses to get a response from the company.

Not only does it help people receive the help they may need with a problem with a company but it also helps others know whether they should trust a particular company.

Some of the most common customer complaints include:

  • Long Wait Times While on Hold with Customer Service or Sales
  • Product Unavailability / Out of Stock Products
  • Shipping Delays
  • Poor Products / Bad Service
  • Disinterested Customer Service Representatives
  • Weak Followup / No Followup at All

While protecting and educating consumers are some of the goals of, a negative review can destroy the reputation of an individual or a business.

A user of ComplaintsBoard can easily misuse the platform to spread false accusations about a business.

People see bad complaints, making them less likely to choose that company than a competitor. Complaints can damage the reputation of a business, which is why it is important to remove false or defamatory complaints as quickly as possible.

Reputation Rhino’s knowledgeable and passionate team of experts are ready to apply their best online management strategies to improve your online reputation. Our reputation management strategies for construction industry workers  are highly effective and designed to…

Build brand awareness for your company
Generate Positive Online Media Coverage
Promote Positive Online Reviews
Suppress Negative Online Search Results
Establish trust, authority, and expertise with a powerful online presence
Protect Your Online Reputation
Increase Online Customer Awareness
Remove or Bury Fake or Negative Online Complaints
Defend Against Competitors’ Smear Campaigns
Increase and enhance your company’s online visibility
Influence Google Autocomplete Suggestions

What is Online Defamation / Cyber Libel?

Online defamation is sharing false and unprivileged statements to harm someone’s reputation.

Defamation can occur via e-mail, message boards, blogs, chatrooms, and on Web sites such as

According to recent research about the impact of online reviews, one negative review drives away 22% of prospects, around 30 customers.

Three negative reviews drive away customers by 59.2%. More than four negative reviews increase your lost customers to 70%.

However, not all negative reviews are considered online defamation or cyber libel. For a complaint to qualify as online defamation (also called cyber libel), it must include a false statement of fact that harms the business's reputation.

You must prove how the statements hurt your reputation. If the allegations are true, although they may be embarrassing or harmful to your business, the truth is an absolute defense.

Some websites allow people to post complaints about specific persons, not just businesses, in which case online defamation would also apply. However, ComplaintsBoard focuses on businesses, products, and services.

Section 230 of the Communications Decency Act

Section 230 of the Communications Decency Act protects freedom of expression and innovation on the Internet. 

Internet Service Providers and Website owners are generally protected from legal liability for content others post.

When the Internet first started, section 230 did not exist, and website hosts were at risk of liability for the content posted by others and few companies would have assumed such as risk.

We would not have Facebook, Twitter, Instagram, or Reddit without the protections outlined in the Communications Decency Act.

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Why is it Difficult to Remove Content from

For damaging false or defamatory posts, ComplaintsBoard has taken the position that “[it] is not legally responsible for the complaints that are posted, even if those complaints contain remarks that are defamatory.”

In addition, “No conclusions are drawn by as to content validity. does not edit or censor posted messages or investigate them for accuracy.”

While you can hold the original poster responsible for their false statements, you would need to sue the individual (who has usually chosen to remain anonymous) and then present a court order to Complaints Board to compel the removal of the post.

This process may take a very long time and will often require the assistance of a qualified attorney.

Posts that involve copyright infringement may be easier to remove since ComplaintsBoard provides all their legal information on an easy-to-access page and contact information for their DMCA agent. However, as described in further detail below, the doctrine of “fair use” may make asserting a successful copyright violation difficult.

Fair Use

Fair Use also protects freedom of expression. 

But instead of protecting the website host, it protects people who wish to use copyrighted content for creative reasons, commentary, or criticism.

When an image, video, or other protected content falls under the doctrine of Fair Use, anyone can use it if they follow the specific guidelines governing Fair Use, such as not claiming the copyrighted content as their own.

How to Use DMCA to Remove Copyright Content from

An effective way to request the removal of a post from ComplaintsBoard that infringes on your copyright is to use The Digital Millennium Copyright Act (DMCA) and submit a DMCA notification to Complaints Board. 

A DMCA takedown notification informs the website that it must remove specific content on the grounds of copyright infringement.

You can use an attorney or an online reputation management company to assist with filing a DMCA complaint and submit to the designated DMCA agent for for removal of the content. has the contact information on their DMCA page for their designated agent. A DMCA notice must generally include the following elements:

Sufficient details to identify the work claimed to be infringed or, if multiple works are claimed to be infringed, a list of such works

  • Sufficient details to identify the work claimed to be infringed or, if multiple works are claimed to be infringed, a list of such works

  • Reasonably sufficient detail to identify and locate the material that is claimed to be infringing (e.g., a link to the page that contains the infringing material);

  • Contact information (for example, your address, telephone number, email address);

  • A statement that you have a good faith belief that the use of the material identified above is not authorized by the copyright owner, its agent, or the law;

  • A statement, under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the owner of the exclusive right that is alleged to be infringed.

  • Your physical or electronic signature.

Every solution you need to grow and protect your construction company's online review profile

How to Remove a Post on will not generally remove a customer complaint unless they receive an officially signed court order. A court order will require filing a lawsuit and a judgment against the individual(s) who posted the content on ComplaintsBoard.
If successful, a valid court order would affirm that the content is defamatory, and the court order would be submitted to Google and other search engines, as well as, which will remove the offensive content.

Reputation Rhino has an experienced team of legal, public relations, marketing, and technology experts, and we can help you remove a post on ComplaintsBoard — quickly and permanently.

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Your information will always be safe with us. Clicking this button will open a box to input contact information details.

Got questions? We've got answers!

What is is a popular online platform that allows users to post complaints about specific businesses. It serves as a platform for customers to voice their concerns and seek responses from companies. It also helps other consumers gauge the reputation and trustworthiness of businesses.

What are some common customer complaints on

Common customer complaints on include issues such as long wait times for customer service, product unavailability, shipping delays, poor products or services, unresponsive customer service representatives, and weak follow-up or no follow-up at all.

How can negative reviews on impact a business?

Negative reviews on can damage the reputation of a business, potentially leading to a loss of customers. It's important to address and, if necessary, remove false or defamatory complaints to protect a company's reputation.

What is online defamation or cyber libel?

Online defamation or cyber libel involves sharing false and damaging statements online to harm someone's reputation. On, this typically relates to false statements about businesses, products, or services.

How can I remove a post on

Generally, will only remove a customer complaint when presented with an officially signed court order affirming that the content is defamatory. This process involves filing a lawsuit and obtaining a judgment against the individual who posted the content. Reputation Rhino offers services to help with post removal, and they may provide a money-back guarantee for removals.

What is Fair Use, and how does it apply to content on

Fair Use protects individuals who use copyrighted content for creative purposes, commentary, or criticism. It allows the use of copyrighted material under specific guidelines without claiming it as their own.

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